Ragic Logo
<< Account Billing Table of Contents Recent Changes >>

Backup & Restore

How is Data Backed Up?

Ragic servers are backed up automatically, on a daily basis, therefore usually you wouldn't have to go through a manual backup process, although it is still recommended to save a snapshot or save a manual backup before making major design changes, such as linking your existing data in Ragic, so that you can restore the backup you saved if needed.

Auto Backup

If you're using a Professional or higher plan, through your Backup & Restore panel, you will be able to view when the backups were last saved on the Ragic servers. You will be able to download or restore the daily backup, a 3-days backup, or a weekly backup if needed.

To view when you're automatic backups were saved, navigate to Start Tab > Account Setup > Backup & Restore.

Restore to a Automatically Saved Backup

If you need to restore a backup that was saved automatically, you can do so by clicking the "Restore to" link on the appropriate Auto Backup.

The restoration process will overwrite your entire database with the restored backup. Make sure that you want to restore to your saved backup, and that the version you are restoring is the correct backup.

Creating a Snapshot of your Database

You can save the current version of your database by creating a snapshot that you can restore to at a later time if needed. This feature is available for Professional or higher plans.

To save a snapshot of your current database, navigate to Start Tab > Account Setup > Backup & Restore. You'll see the "Create Snapshot" on the bottom of the "Auto Backup" section.

Click "Create Snapshot". Ragic will save a backup of your account, this may take some time if you have a very large amount of data.

Your snapshot will be saved under the "Auto Backup" section.

Restoring to a Snapshot of your Database

If you need to restore a backup that was saved as a snapshot, you can do so by clicking the "Restore to Snapshot" link.

The restoration process will overwrite your entire database with the restored backup. Make sure that you want to restore to your saved snapshot.

Manually Save a Backup

Usually you wouldn't have to go through a manual backup process, but it's still recommended to save a manual backup before making major design changes, so that you can restore the backup you saved if needed.

To save a backup manually, navigate to Start Tab > Account Setup > Backup & Restore > Backups.

Make sure that none of the checkboxes are checked to save an entire backup of your database with the current state. Click the "Backup" button. This will save a backup on your computer with the file extension .ragicdb. This is a special file format that only Ragic can read, so you will not be able to open it with other software.

If you only want to backup the design of your database without your data (which is usually used to share designs between different accounts), you can check the "Backup database definition only" box before saving this backup. This will save a backup on your computer with the file extension .ragic, which is a special file format that only Ragic can read. If you restore this backup on another account, only your design will be restored, and your data won't have been saved when backing up.

Restoring a Manually Saved Backup

If you need to restore a backup that was saved manually, you can do so by navigating to Start Tab > Account Setup > Backup & Restore > Restore.

The restoration process will overwrite your entire database with the restored backup. Make sure that you want to restore to your saved backup, and that the version you are restoring is the correct backup.

Download your Data as Excel or Text Files

You can use the Download as Excel File or Download as Text File feature that could be accessed in the listing page of a form from Toolsto export multiple entries.

You can choose if you want to export all fields, or only the fields that are displayed on the listing page from the download configuration, as well as the number of entries you would like to export.

Top of Page
<< Account BillingTable of ContentsRecent Changes >>
Learn more about Ragic: Why we created Ragic | Webinars | User Guide.
Keep in touch: Blog | Email | Facebook | Twitter.
Ragic, Inc. | +1 888-666-8037 | Terms | Privacy